These terms apply to clients of phone-number-api.com/pro and API calls using HTTPS/SSL via https://phone-number-api.com and your API key.
Acceptable Use Policy
You can query the ip-api pro endpoint for an unlimited amount of times for the duration that your subscription is active.
We reserve the right to block your API keys or disable your subscription if we believe you are querying the API in an intentionally excessive or abusive manner, e.g. if you're querying all possible phone numbers in an area or from a country or for any other database mining purpose.
We do not allow reselling of your API keys, subscription, or data returned by the API.
You are responsible for keeping your API keys private. We recommend setting restrictions for your API keys, e.g. IP address and/or origin restrictions in order of eventual key leaks which will then prevent potential API abuse.
We strive for a 100% API uptime. However, if the uptime falls below 99.9% in a subscription month, or if the response time is consistently (for more than 1 hour) over 500ms, we will automatically extend your subscription for 10 days. If your subscription is not automatically extended you can submit a request using the contact form with supporting documentation, such as log files showing the non-availability of the API.
The SLA will not apply in the following cases: failure of network routes outside of our control, Denial of Service attacks, or suspension of your account or API keys.
There is an automatic renewal of your credit card subscriptions. In this case, you will be notified one week in adavance before your credit card is charged. You can cancel your subscription anytime when loggin in or by contacting us.
You can request a full refund within 14 days from the day of payment by submitting a request by using our contact form. Refunds will be provided in the same way that the initial payment was made (e.g. credit card payments will be refunded directly to the same credit card).
Please feel free to contact us by using our contact form.